Shipping & Delivery Policy
Last Updated: November 29, 2025
Digital Product Notice
PrepCore is a 100% digital platform. All our products and services are delivered electronically. There is no physical shipping involved.
Nature of Our Services
PrepCore provides digital NISM exam preparation services including:
- Online mock tests and practice questions
- Chapter-wise practice modules
- Digital study materials and explanations
- Performance analytics and progress tracking
All services are accessed through our website at prepcore.in and do not require any physical delivery.
Instant Digital Delivery
Upon successful payment and account activation:
- Immediate Access: Digital access is activated automatically within minutes of payment confirmation
- No Waiting Period: Start practicing immediately after payment confirmation
- 24/7 Availability: Access your account anytime, anywhere with internet connection
- Email Confirmation: You will receive a confirmation email with login details
Delivery Timeline
| Service | Delivery Time |
|---|---|
| Access Activation | Instant (within seconds) |
| Mock Test Access | Instant |
| Practice Questions | Instant |
| Email Confirmation | Within 5 minutes |
Access Requirements
To access our digital services, you need:
- A valid email address for account creation
- Internet connection (broadband recommended)
- Modern web browser (Chrome, Firefox, Safari, Edge)
- Desktop, laptop, tablet, or smartphone
Delivery Issues
If you experience any issues accessing the Service after payment:
Troubleshooting Steps
- Check your email (including spam folder) for confirmation
- Try logging out and logging back in
- Clear your browser cache and cookies
- Try a different browser or device
- Contact us at support@prepcore.in
No Physical Shipping
Since PrepCore is entirely digital:
- No physical products are shipped
- No shipping charges apply
- No delivery address is required
- Services are available globally with internet access
Service Availability
Our platform is available:
- Operating Hours: 24 hours a day, 7 days a week
- Geographic Availability: Worldwide (requires internet)
- Maintenance Windows: Occasional scheduled maintenance with advance notice
Contact Us
For any questions about service delivery or access issues:
- Email: support@prepcore.in
- Response Time: Within 24 hours
This Shipping & Delivery Policy is part of our Terms of Service.
Effective Date: November 29, 2025
Last Updated: November 29, 2025